Privacy policy

Last updated: September 23, 2026

This website presents Chalé das Pedras and lets you check availability on WhatsApp. Here we explain, plainly, what data passes through the site, what it is used for and how you can exercise your rights under Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018).

1. Who is responsible

Chalé das Pedras, a lodging in the rural area of Bueno Brandão, MG, Brazil, managed by the host Rose Souza Lima, is responsible (the controller) for the data processed through this site. Contact for privacy matters: WhatsApp +55 11 97215-2235.

2. What data passes through the site

• Availability request: the name, WhatsApp number, check-in and check-out dates and number of guests you fill in on the form.
• Technical access logs: like any website, the server automatically records technical data about visits (IP address, date and time, page accessed and browser type).

The form data is not sent to our server or stored by the site. It stays in your browser and is used only to build the message that opens in WhatsApp. Your request only reaches the host if you send that message in WhatsApp.

3. What we use it for and on what legal basis

• Answering your request, confirming dates and arranging the booking: preliminary steps to a contract, at your request (LGPD, art. 7, V).
• Technical logs: keeping the site secure and working (legitimate interest, art. 7, IX) and meeting legal obligations, such as those of Brazil's Internet Civil Framework, the Marco Civil da Internet (art. 7, II).

We do not sell data, we do not use your data for advertising and we do not send messages unless you have started the conversation.

4. Third-party services

• WhatsApp (Meta): the conversation takes place on WhatsApp and follows the app's own privacy policy.
• Google Maps: the map in the Location section is loaded from Google when you reach it. Google may collect browsing data under its own privacy policy.
• Instagram (Meta): the footer link goes to the chalet's Instagram profile, which has its own policy.

The site's photos and fonts are served from our own server, with no third-party services.

5. Cookies

This site does not use its own cookies or any analytics, tracking or advertising tools. That is why there is no cookie banner. Only the Google map, once loaded, may use Google's own cookies.

6. How long we keep data

The site does not keep the form data. Booking conversations stay in the host's WhatsApp for as long as needed to assist you and meet legal obligations. Technical access logs are kept for a limited time and then deleted, subject to the period required by law.

7. Your rights

Under the LGPD (art. 18), you may request at any time:

• confirmation that we process your data, and access to it;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary data or data processed in breach of the law;
• portability, and information about whom the data has been shared with;
• deletion of data processed with your consent, and withdrawal of that consent.

To exercise your rights, contact the hosts on WhatsApp at +55 11 97215-2235. You may also file a complaint with Brazil's National Data Protection Authority (ANPD).

8. Security

The site runs only over an encrypted connection (HTTPS) and has no login area and no visitor database.

9. Changes

This policy may be updated. The date of the latest version is always shown at the top of this page.